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Customer Service Center

The Clay City Banking Company is dedicated to providing you a better banking experience. Find more convenient services offered below. And don't hesitate to contact us if you have any questions or need further assistance.

Additional Services and Information

Lost or Stolen Card


To report a lost or stolen debit card, please contact the Shazam Network immediately at: 1-800-383-8000.


Routing Number


The routing number for The Clay City Banking Company is 081212273. This routing number is used for all of The Clay City Banking Company's locations.


Telephone Banking


Our free telephone banking service allows you to access your account information by phone 24 hours a day, 7 days a week. Check balances, transfers between Clay City Banking Company accounts and even request a faxed printout of your account activity. For security purposes, you must first request access to Telephone Banking before this service can be made available to you. Please contact any location to get set up for this service. Telephone Banking Numbers are: 618-676-9999 or Toll Free 866-676-1511


Teller Services


We offer several teller services to better complete you banking experience, including:


  • Cashier's Checks
  • Fax service
  • Money Orders